OUR METHOD

WE BUILD THE RIGHT THING FOR YOU BY USING PSYCHOLOGY TO UNDERSTAND HUMAN NEEDS.

This is known by terms such as customer centric design, design thinking or human centred design which all balance the needs of people with business & technology needs. We also use lean & agile methods to minimise waste, maximise effectiveness & get high value work done quickly.

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OUR SERVICES...

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Qualitative Research

Customer interviews conducted using bespoke ethnographic research techniques to understand genuine needs & desires

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Quantitative Research

Analysing & deducing from data sources such as Google Analytics

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User Experience Design

Our UX expertise draws upon sources like Ideo, General Assembly & Psychology to understand user needs and design solutions to delight

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Prototyping / Wireframing

Producing assets of varying fidelity to test fast and cheap before application development takes place.

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Product Strategy

Utilising collaborative workshops to co-design products. Techniques include users journey mapping & story mapping.

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Application Development

Building web applications for you and your clients

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Agile Coaching

We partner with your people to enhance their ability to operate in an agile / nimble manner & deliver more effectively

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Customer Centric Design Training

Short courses providing tools, techniques & templates

OUR WORK

We work closely with our customers to conduct Research, which supports User Experience enhancement and ensures solutions made by Developers are satisfying customer needs.

One example of our experience is where one of our staff managed delivery of the mobile app of an international airline, overseeing the upscale (tripling team numbers) of the development team, the integration of three distinct business units & the bringing together of six different technology vendors to work together on one application. In a little over 12 months under his watch the already significant mobile app revenue DOUBLED.

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ABOUT US

GET IN TOUCH

Feel free to contact us, all questions welcome...

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